Privacy Policy for MechMind Pro
Effective Date: May 21, 2025
This Privacy Policy explains how MechMind Pro ("we," "our," or "us") collects, uses, and discloses information about you when you use our website and services ("Services"). By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
a. Account Information:
When you create an account with MechMind Pro, we collect your first name, last name, and email address.
b. Project Submission Data:
When submitting a part search, we collect the Make, Model, Year, and a written description of the parts you're looking for. This information is shared with OpenAI to assist in generating search results or recommendations.
c. Usage Data:
We collect information about your interactions with our Services, such as page views, time spent on the site, and general browsing behavior. This data is only shared externally with our analytics provider, PostHog.
d. Analytics Data:
We use PostHog to collect analytics data about your use of our Services. This may include information such as your IP address, browser type, device identifiers, and usage events.
e. Contact Forms:
If you contact us through a form or request support, we collect the information you provide, such as your name, email address, and message content.
2. How We Use Your Information
We use the information we collect to:
- Provide and maintain our Services
- Facilitate search functionality using AI services
- Respond to inquiries and provide user support
- Monitor and analyze usage trends to improve performance and usability
- Improve the accuracy of search results and site functionality
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this Privacy Policy. We may share information with:
- OpenAI: Submitted project data (Make, Model, Year, and part descriptions) is shared with OpenAI to generate relevant search assistance.
- Service Providers: We share analytics data with PostHog to help us analyze usage and improve the user experience.
- Legal Requirements: We may disclose your information if required to comply with applicable laws, regulations, or legal processes.
4. Data Security
We take reasonable and appropriate measures to protect your information from unauthorized access, loss, or misuse. While no system is perfectly secure, we continuously monitor and improve our safeguards.
5. Your Choices
a. Account Information:
You can request to update or delete your account information by contacting us directly.
b. Analytics Opt-Out:
While we currently use PostHog for analytics, you may request that your activity is excluded from tracking by contacting our team.
c. Communication Preferences:
If you receive communications from us, you can opt out at any time by following the instructions included in those messages.
6. Third-Party Services
Our Services may include links to third-party websites or services not operated by MechMind Pro. We are not responsible for the content or privacy practices of these external sites. We recommend reviewing their privacy policies before submitting any personal information.
7. Changes to This Privacy Policy
We may update this Privacy Policy as our services evolve. When we make changes, we will post the revised version on our website and update the effective date. Your continued use of the Services after the changes take effect constitutes acceptance of the revised Privacy Policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:team@mechmindpro.com
By using MechMind Pro, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.